F A Q

F A Q

How secure is my information when ordering?
You can rest assured that every precaution is being used so that you can shop
with confidence at our site. Your information is processed using the most state
of the art encryption software with every transaction. This software scrambles
the credit card information first, and then automatically transfers the funds
without anyone ever seeing it. This insured the privacy and security of your
information. Out of our concern for our customers, we pay attention to the details.

How will my product be shipped?
Orders are shipped using UPS and shipped within two business days of receipt of the order.
Orders received after 3:00pm EST will be considered ordered on the following business day.

What will the shipping and handling cost?
Shipping and Handling charges are based on the method of shipment, shipping weight
and destination. Orderes are shipped within two business days of receipt of the order. Orders
received after 3:00pm EST will be considered ordered on the following business day.

What is your return policy?
If you are not 100% satisfied with your order within 10 days from the invoice
date, you may return it or exchange it. You must email us at
returns@LadiesLeatherHandbags.com
advising what the problem is with the product. We will give you a return
authorization code. Please clearly mark on the outside of the box that
this is a "return item." Once the return item is received, we will contact
you within two business days.

Do you take international orders?
We have plans to look at this in the future, but at this time international
oders are not being taken.

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Things to do if your leather handbag, shoulder bag or leather purse is lost or stolen!

Do These Now
1. For every credit card, debit card that you have use a 3 x 5 card to include the information that you will need. The reason for the card is as the information for a card changes, you will need to update your card for that account. Keep this in a locked, secured place. You may keep a list on the computer if you wish, but you need to keep in mind that if the theft happens in your home, it is just as likely that they may take your computer. This would especially be true in the case of a laptop.
2. Write down the credit card number, experation date, the 3 digit code on the back, the pin number if you have it with the information of who to contact, what their procedure is in the event of a loss or theft.
3. Include a card with your drivers license, social security number (if you don't know what yours is)especially if this number is on your drivers licence.
4. KEEP THE INFORMATION UPDATED AND CURRENT!
5. Also include the information of the three credit bureaus. You will need to contact them as well. They can help with stopping new account from being opened.
6. Find out what your insurance policy on your home or apartment will or will not cover in the event of this happening. You need to know before hand, so you can be prepared. You need to make a police report as soon as you discover the loss or theft.
7. Being prepared with the information that you need and the steps to take will make this process easier for you if there should ever be a loss.
At the time of a loss!
1. Call the police and file a report.
2. Call you insurance company with loss information. (This step would only be taken if there is coverage under you policy. This is step six in the do now list)
3. Call all credit card companies.
4. Call your banking companies.
5. Social Security Administration (fraud line): 1-800-269-0271
6. Call the three national credit reporting organizations immediately to place a fraud alert on your name and your Social Security number. That means any company that checks your credit knows your information was stolen, and they have to contact you by phone to authorize new credit. Equifax:1-800-525-6285 Experian (formerly TRW): 1-888-397-3742 Trans Union: 1-800-680-7289
7. Call Social Security Administration (fraud line): 1-800-269-0271

PLEASE KEEP IN MIND THAT THIS LIST IS NOT COMPLETE. IT IS A STARTING POINT. IF ANY ONE HAS ADDITIONAL INFORMATION TO HELP MAKE A LOSS OR THEFT EASIER, PLEASE CONTACT US WITH ANY ADDITIONAL INFORMATION. WE WILL ADD ANY REASONABLE OR PURDENT SUUGESTION TO THE LIST AS IT IS RECEIVED.

THANK YOU FOR YOUR INTEREST! WE HOPE THIS INFORMATION IS HELPFUL.

06/02/06 Date of Last Edit.

Things to do if your leather handbag, shoulder bag, or leather purse is lost or stolen

Our boutique line of full-grain leather handbags inspired by your favorite designers!

Genuine Leather Amelia Buckle Tote
Another bag for the lover of buckles, our Genuine
Leather Amelia Buckle Tote has one large buckle on the front that is
flaunted on either side by two smaller leather pull tabs that are surrounded
by the supple feel of the 100% genuine full-grain leather. The buckles are in
a gold tone accent which matches perfectly with the black, brown, light brown
and tan colors the tote is available in. The zipper top closure is accented by
a small lock. Each bag comes with a matching leather attachment with the
lock's key hanging from one end. Really secure the valuables you have stored
inside, including those in the fitted and zipper pockets. Comes with a roomy
9" drop handle that is double-rolled for comfortable carrying. • 100% Genuine
full-grain leather construction • Available in black, brown, light brown, tan
Product Dimensions: 12" L x 8" H x 6" W 9" Handle Drop

We're overflowing with new stylish leather handbags just waiting for you!

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